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FAQ's

 

X10 INSTALLATION

1. Can I make an X10 installation in any type of housing?

X10 signal loses the level of tension with increasing length of the cable where it can move. For a very big house over 500m2 the X10 signal can become so weak that prevent proper operation. For these cases there are X10 signal repeaters.

 

2. What are the advantages of X10?

Is the standard most commonly used worldwide and will be implemented in homes widely in the coming years, in fact large computer companies are betting on. Its advantages include:

  1. Low cost.
  2. No need brick working.
  3. Scalable, allows the installation in several stages.
  4. Very easy to install.

 

3. Where do I begin?

If you have a PC or laptop to connect a transmitter orders X10; CM11 or CM15 and you begin to install X10 components, lights, curtains, blinds,...

4. Is it necessary to install a filter X10?

Although we always recommend installing a filter X10, many houses can function acceptably without this element.

 

5. My installation does not work sometimes?

The intermittent operation is usually caused by noise in the X10 installation. In this case we recommend you install the filter before the line of lighting (Classroom training). If after this the installation still does not work, turn off all your lights and go switching one by one to identify where the installation stops responding to X10 commands. The last one is the one is causing the problem. To solve this problem you can change the lamp transformer or install a filter X10, although the first option is better.

 

6. What kind of transformers for halogen lamps are suitable?

If you can choose, install direct 230 V halogen lamps that do not require transformer. In the past the average life of these lamps was very short, but now, with new lamps, the life time is in excess of 2000 hours. If this is not possible, choose a transformer of quality and provided one for each lamp.

 

7. Can I connect the computer to the X10 line filtered?

It is not advisable to connect electronic equipment to the line filtered, if you have a multi-plug connection is preferable that you connect one of the plugs to the line filtered, and plug the X10 transmitter, use the other outlets to power the PC, TV, ...

 

8. What is the difference between the X10 Marmitek and Xanura elements?

Xanura elements emit the signal X10 dual voltage and have better sensitivity to noise, so It is highly recommended for large installations or where there is suspicion that there may be X10 noise problems.

 

9. Can I install other X10 not listed in the training room?

There are plenty of X10 elements, in the classroom training we recommend the most reliable for your installation.

 

10. I do not have space in the electrical panel to install a X10 filter.

Change some breakers to the DPN series , they occupying the half space, if it still does not have enough space you can put the filter in the first junction box.

 

11. My blinds were not automatic.

There are inexpensive kits for motorized blinds, motorized once you need to install the card domotics SWM1P or ZAX12, and connect them to the filtered X10 line.

 

TOUCHHOME

 

12. Do I need to have connected the computer all day?

Sí. Yes, however, a media center PC or notebook can have multiple functions apart from control automation, like:
     

  1. DVD movie player.
  2. TV Recorder.
  3. Player radio.
  4. Stereo.
  5. Sound Amplifier 5.1 or 7.1.
  6. Family Calendar. Outlook.
  7. Surf the Internet in the TV lounge.
  8. Etc.

 

13. What can be assumed to have energy all day connected computer?

The power consumption is minimal, a laptop connected all day will not be a greater expenditure of 1 € per month, or less if you consider that the screen will automatically turn off when not needed. On the other hand will save you much money to be able to manage better the lighting, blinds, heating,...

 

14. Do this computers make a lot of noise?

Most notebooks are free of noise, MediaCenter PCs are ready for installation in the lounge and have a very low noise level, there are even liquid cooled completely free of noise.

 

15. Do I need internet to use the Smartphone as a remote?

No, just connect your PC to a wireless network set up by a wireless router. Home network.

 

16. What are the benefits of installing bi-directional elements?

If you install bi-directional elements you will know the true state of its elements domotics, just look at the screen to see which lights are consuming energy unnecessarily.

 

17. Can I install any alarm?

Any alarm that has the X10 protocol can be easily integrated into our software, we recommend alarm powermaxplus for its unbeatable value for money.

 

18. I do not know how to make drawings of my house.

In the program you can find different house planes, you may find some that are quite similar to yours, if you prefer a real level of your home can ask the architect or builder of your home, if this option is not possible you can do it yourself with an easy and intuitive application built into the program: PhotoCollage.

With PhotoCollage you can create a composition with pictures of various rooms in the home, or create a plan for each room.

 

You can find examples of this in the library.

 

19. What are the geographical coordinates of my town?

The program direct you to a website where you can find the coordinates of your city.

 

20. Can I program the X10 from my computer?

Yes, the program has an option to set the X10 modules, click botton “Others”, and then “program elements”, as well as with the "listening mode" you can see that orders flowing through the X10 network. This tool is useful for checking the functioning of the bidirectional, or creates macros that are activated by push button. In this tab you will find a help that explains how to program the most common X10 modules.

 

21. Can I control the house with the smartphone if the PC is off?

No, all control resides in the PC, Smartphone is only one interface

 

22. Can I place an icon in two different views or planes at a time?

No, each X10 address shall only be inserted in a plane or view. For this option you must create a macro to enable or disable the item and place it in any other plane.

 

23. Can I connect the heating or AA with an SMS?

This function is performed by the PowerMax alarm, to give this functionality should add a SIM card. From the alarm you will be able to monitor up to 30 or 15 elements X10 macros.

 

24. When I create a macro for raising or lowering blinds only work some of them.

Blinds tend to produce x10 noise when starting, to solve this problem should start the blinds with a few seconds delay between them. The first will have a delay of 00, second 02, third 04, fourth 06, etc.

 

25. What computer is best suited for installing TouchHome?

Installing TouchHome presents endless possibilities, the most common are:

  • Computer minibarebone installed in the dining room TV connected to your home. Additionally, you can connect to a touch screen.

  • Laptop or notebook connected to the TV or your home.
  • With the arrival of the new Microsoft operating system, Windows 7, are appearing on the market many options for touch screen computers, while these computers are now somewhat expensive it is expected that the price drop as new equipment onto the market.
  • Touch Screen Notebook.

  • Computer desktop level.

While we always recommend to have it near the TV or connect the PC to serve as a TV.

 

SPEAKHOME

 

26. SpeakHome works with any type of microphone?

The better the quality of the microphone the better the reliability of voice recognition. You can test with any microphone, even with their own laptop, but optimum results only succeed with the microphones recommended by alhena. Specifically, the microphone from Plantronics CS60-USB and the iPhone offers unbeatable benefits.

 

27. Can I give orders to SpeakHome anywhere in the house?

Yes , With CS60-USB microphone you can move freely within any room of your house without losing coverage, DECT technology is able to cross more than three walls in between. You can hear the messages either by SpeakHome sound environment or by the headset CS60-USB microphone.

 

28. Can I silence the voice messages of SpeakHome?

If you bother to voice messages can change to the issuance of confirmation beeps, for it enters into the botton “voice” in the bar menu, and select "sound."

 

29. Can I delete the first password?

SpeakHome is designed to operate at open mic. It is always listening to the conversations to detect any password pronounced by speaker. Speakhome trigger when it recognizes this password. To avoid false triggers we create the double password algorithm. You can remove the password if you switch the microphone every time you want to use it.

For this mode of operation would normally take the mic over. It is also possible to eliminate double password to operate in open microphone if the microphone is located in a very quiet room, always try as much as possible away from the TV or music player. However we recommend that you test the system and adopt one or another mode of operation according to your lifestyle.

 

30. The system will not answer me when I say the password.

This may be due to these possible cases:

  • Perhaps the voice system is disabled. Check the color of the icon.
Enabled Disabled

If it is disabled, enable it from menu of "Voice".

If the icon still remains disabled there is a problem on the voice system. Verify that the Windows Task Manager (Ctrl+Alt+supr) has a process named Speak.exe. If it is not, the system does not boot because is damaged or deleted a file needed. Consult our technical department.

  • It is also possible that you changed the password and do not remember, no matter reinsert it.
  • Make sure your microphone is working. You can run the voice test by clicking the "voice" botton in the bar menu or go to control panel in windows, “sound”, and verify the operation of the microphone.

If everything is correct is likely you don´t spacing 1 second the first and second password.

 

31. At times the system is in the wrong order.

You may have identified two modules with very similar names and the system sometimes cannot differentiate them. Change any of the two.

Example:

  • Lounge Curtain Up
  • Large Curtain Up

Make sure the order being given is valid and is associated with an element, macro, floor, TV channel ... discharged.

 

32. Can control any TV using the voice?

Yes, to do this you must connect the output from the PC to the TV and the PC must be equipped with a TV tuner card. Do not forget that the player controls SpeakHome vista Windows Media Center.

 

33. What TV tuner card is appropriate?

We recommend a PCI or PCI express card or USB cards.

 

34. Can I adjust the brightness lights or opening blinds by voice?

Yes, if you have a regulator module, LW12, SAIX12 for lights or SWM1P,or ZAX 12 for blinds you may regulate the level of illumination of the lights and the degree of opening for blinds or curtains, this you should put the word regulate before the X10 module.

 

35. Can I change the TV channel by voice?

Yes. Previously, please complete the file channel , following the order of the player WMC. You can choose the name you want for each channel. To do this, enter the voice button, and click on "TV Channels". You can also enter Radio Chanels.

 

36. Can I use the CS60-USB microphone for talking on the phone via the computer with programs like SKYPE?

Yes. This is one of the functions of wireless microphones: CS60-USB or AUDIO 920. Are hands free to talking and moving around the house without losing communication.

 

37. Is it necessary to take over the microphone to be able to give orders to SpeakHome?

No. Microphone can capture quite reliably orders up to 4 meters radius around it. Another thing is that the TV is in operation and with a high volume, in this case must approach the microphone to his mouth.

 

38. Can I connect more than one microphone at the same PC?

Not simultaneously, can have multiple microphones or iPhone's connected but only hear of one of them at any time.

 

 

LICENCES

 

39. What is the cheapest way to acquire a license?

The cheapest way to buy a license online is to purchase it. This can be done to have an internet connection for a few minutes.

 

40. Once paid leave, When will I receive my license key activation?

As evidence of payment Alhena sent a license activation key in less than 24 hours.

 

41. Are the CD licenses the same as the Online licensing?

You can purchase a license with CD in any of our distributors. This CD is a copy of the program and an activation key. Need for the activation of an internet connection. Of course, CD, or licenses are the same as licensing Online.

 

42. I already have a license Touchhome, how can I change to a license SpeakHome?

You can extend your license to another superior, paying only the difference.

 

44. I'm going to switch computers. What happens to my license?

Transfer the license to another oprdenador one has a small management cost of 25 €, to make the change can do so from the store Online.

45. Are free upgrades of the same product?

Yes, you pay only once for each license and thus entitled to all updates of the same product for a lifetime.